We currently deliver within Germany, Austria, Switzerland, Liechtenstein, the United Kingdom and France. In our online shop you can select the shop for your country before placing your order. If you would like to order our capsules outside of the specified countries, please contact us via our contact form We will find a solution for you.

Our ordering processes are automated so that you receive your goods as quickly and inexpensively as possible. Ordering is therefore currently only possible via our online shop.

There is no minimum order quantity in our online shop.

Our organic coffee capsules and organic tea capsules are listed at the following retail partners:

Rewe, Wasgau, Edeka, Rossmann, dm Germany, dm Austria, Galeria Kaufhof, Globus, Kaufland, LFS Liebing, Media Markt/ Saturn, Aktuell Vertrieb, Tegut, V-Märkte.

A list of partners who carry our organic coffee beans will follow shortly.

My Coffee Cup's organic coffee beans are currently only available in Germany and Switzerland. We will inform you in good time about product launches in other markets.

You can pay in our online shop using the following payment methods:
– Germany: PayPal, Mastercard, Visa, AMEX, Klarna, advance payment
– Switzerland & Liechtenstein: PayPal, Mastercard, Visa, AMEX,
– Austria: PayPal, Mastercard, Visa, AMEX, Klarna, advance payment
– United Kingdom: PayPal, Mastercard, Visa, AMEX
– France: PayPal, Mastercard, Visa, AMEX

Advance payments will only be cancelled after 14 days without receipt of payment.

– Germany: 1 to 3 working days
– Austria: 1 to 3 working days
– Switzerland & Liechtenstein: 1 to 3 working days
– United Kingdom: 3 to 4 working days
– France: 3 to 4 working days

There is no minimum order quantity in our online shop. Shipping costs are €3.90. There are no shipping costs for orders over €45.

Yes, you can specify a delivery address of your choice during the ordering process.

If you have received incorrect or damaged goods, you can return unopened goods to us free of charge within 14 days. Simply send a request via our contact form.

Once we have received the goods, you will immediately receive your refund or replacement delivery. We recommend using the original package to send the return.