1. SCOPE

These general terms and conditions (“GTC”) apply to all contracts between UniCaps GmbH, Im Technologiepark 6, 15236 Frankfurt/Oder (“UniCaps”), and the buyer (“Customer”) regarding the sale and/or delivery of movable items (“Goods”).

2. REGISTRATION

Natural persons who are 18 years or older can register as UniCaps customers.  years of age, as well as legal entities. Legal entities must be represented by an authorized person who has reached the age of 18 when registering.

The customer must provide the data requested during registration completely and correctly. If the data provided changes after registration, the customer is obliged to correct the information immediately and inform UniCaps.

The personal password chosen by the customer when registering on the Internet must be kept secret and must not be made available to third parties. The customer is responsible for all actions carried out under his password on the Internet pages. www.shop.mycoffeecup.de & www.mycoffeecup.de (“Website”).

3. CONCLUSION OF CONTRACT

By clicking the "Buy now" button, the customer places a binding order for the items in the shopping cart. UniCaps will immediately confirm receipt of the order to the customer by email ("confirmation of receipt"). The confirmation of receipt does not constitute a declaration of acceptance on the part of UniCaps.

A contract is only concluded when UniCaps declares acceptance. The declaration of acceptance is sent in a separate email either in the form of an order confirmation or a shipping confirmation no later than five "working days" (Monday - Friday, excluding national public holidays) from receipt of the customer's order. If the customer does not receive a declaration of acceptance from UniCaps within five working days of receipt of the confirmation of receipt, the customer's order has not been accepted; a contract is not concluded. Any payments already made by the customer will be refunded immediately, no later than ten working days from receipt of payment by UniCaps.

4. CANCELLATION POLICY

If the customer is a natural person who concludes a legal transaction for a purpose that cannot predominantly be attributed to his or her commercial or independent professional activity (consumer), the customer is entitled to the following right of withdrawal in accordance with Section 312g in conjunction with Section 355 of the German Civil Code (BGB).

CANCELLATION POLICY ON THE RIGHT OF CANCELLATION

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period for a sales contract is fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.

In the case of a contract for several goods that you have ordered as part of a single order and which are delivered separately, the cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the last good.

In the case of a contract for the delivery of goods in several partial deliveries or pieces, the cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the last partial delivery or the last piece.

In the case of a contract for the regular delivery of goods over a specified period of time, the cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the first good.

To exercise your right of withdrawal, you must contact us (UniCaps GmbH, Im Technologiepark 6, 15236 Frankfurt/Oder, email: helpdesk@unicaps.eu, Tel.: +49 (0) 335 228802-0, Fax: +49 (0) 335 228802-99) by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the sample withdrawal form below for this purpose, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

CONSEQUENCES OF REVOCATION

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.

You must return unopened goods to UniCaps GmbH, Im Technologiepark 6, 15236 Frankfurt (Oder) promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send or hand over the goods before the expiry of the fourteen-day period. We do not bear the cost of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

END OF THE CANCELLATION POLICY

Download cancellation form

5. PRIZES

UniCaps’ prices include VAT at the applicable rate.

6. DELIVERY AND SHIPPING COSTS

The customer is informed about the delivery time on the respective product detail page.

Deliveries are made by post or courier to the shipping address specified by the customer in the order. Deliveries are only made to delivery addresses within the Federal Republic of Germany.

For packaging and shipping of the goods, the customer will be charged €3.90 for delivery to Germany. For a minimum order value of €45, shipping costs are waived.

Unless the purchase is a purchase of consumer goods (Section 474 Paragraph 1 of the German Civil Code), the risk is transferred to the customer as soon as the delivery has been handed over to the transport person.

7. PAYMENT OPTIONS AND CONDITIONS

If UniCaps does not offer a payment method in an individual case during an order process, the customer can pay in advance, by credit card, invoice, Paypal, Klarna and Amazon Pay.

For payments via Paypal, Klarna and Amazon Pay, the general terms and conditions of the respective payment service provider apply in addition to these Terms and Conditions.

In the case of purchase by credit card, the customer's credit card account will be charged when UniCaps ships the order.

8. RESERVATION OF TITLE

The goods remain the property of UniCaps until full payment has been made by the customer.

9. RETURN

If you have received incorrect or damaged goods, you can return unopened goods to us free of charge within 14 days. Simply send a request via our contact form.

Returns should be sent to the following address:
UniCaps GmbH
Im Technologiepark 6
D-15236 Frankfurt (Oder)
Germany

Once we receive the goods, you will immediately receive your refund or replacement delivery.

10. DATA PROTECTION

UniCaps collects customer data as part of the processing of contracts and takes all necessary measures to protect the personal data provided by the customer and to comply with the applicable national and European data protection regulations at all times. UniCaps provides further details at privacy policy or sends them to the customer upon request.

11. CHOICE OF LAW AND JURISDICTION

If the customer is a merchant, a legal entity under public law or a special fund under public law, Frankfurt/Oder is the exclusive place of jurisdiction for all disputes arising directly or indirectly from the contractual relationship. The same applies if a customer does not have a general place of jurisdiction in Germany, if a customer has moved his or her place of residence or habitual abode abroad after the conclusion of the contract, or if his or her place of residence or habitual abode is unknown at the time the action is brought.

12. STORAGE OF THE CONTRACT TEXT

The contract text is not saved at UniCaps. It can be printed out during the contract conclusion process. Customers can find individual transactions in the "Account" area.

13. FURTHER INFORMATION

Here you will find the link to the EU Commission’s online platform for out-of-court online dispute resolution (so-called OS platform)In accordance with Section 36 VSBG, we would like to point out that we are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.

If you have any questions about these Terms and Conditions, please contact: helpdesk@unicaps.eu